REFUND POLICY – HIPERKUPA

Hiperkupa values ​​your satisfaction. If there is any problem with your order, we will handle the refund fairly and transparently.

1. *When is it possible to request a refund:*

- Product delivered defective or damaged

- Wrong or missing product

- Order canceled before shipment

- Delivery outside the agreed deadline (specific cases)

2. *How to request:*
- Send an email to comercial@hiperkupa.com within *24 hours of delivery*

- Attach photos (if necessary) and order number

3. *Refund methods:*

- Return via the same payment method (when possible)

- Credit on the platform for the next purchase

- Refund to bank account (special cases)

4. *Deadlines:*

- Analysis within *48 business hours*

- Refund within *7 business days*, according to the method used

*Note:* Perishable or damaged products cannot be refunded without valid justification.

*If you have any questions, contact us!*

Hiperkupa – Shop with confidence.