Last updated: August 28, 2025
Your privacy is very important to us. This Privacy Policy explains how the Hiperkupa app (“we”, “our”, or “Hiperkupa”) collects, uses, shares, and protects the personal information of users of our delivery service.
To provide and improve our delivery services, we may collect the following information:
Account Information: name, phone number, email, and delivery address.
Location Information: used to process orders and enable real-time delivery tracking.
Payment Information: processed securely by third-party providers (we do not store full card numbers).
Usage Data: app navigation, order history, interactions, and preferences.
We use your information to:
Process and deliver your orders.
Improve your experience in the app.
Send updates about delivery status, account changes, and optional promotions.
Ensure compliance with legal and regulatory requirements.
Your data may be shared with:
Delivery partners, restaurants, and payment processors to allow the app to function properly.
Service providers that support our operations, under confidentiality agreements.
Authorities, when required by applicable laws.
We do not sell or rent your personal information.
We use technical and administrative measures to protect your data from unauthorized access, loss, or improper disclosure.
You may request:
Access to your personal data.
Correction of incorrect or incomplete information.
Deletion of your account and all associated data.
Cancellation of promotional messages at any time.
You can delete your account in two ways:
Open the Hiperkupa app → Profile → Scroll to the last option → “Delete Account”.
This action permanently removes your account and all personal data.
If you prefer, you may request account deletion by contacting:
📧 contato@hiperkupa.com.na
Your request will be processed within legal deadlines.
If you have questions about this Privacy Policy or need support, please contact us:
Email: contato@hiperkupa.com.na
Phone: +244 930 327 337
Address: Luanda, Angola
We may update this Privacy Policy from time to time. We recommend reviewing it periodically to stay informed about how we protect your information.
